How much does it cost to replace a student Ezlink card?

An administrative fee of $13 is payable for each replacement, except for faulty cards.

An EZ-Link card sold at TransitLink Ticket Offices, Concession Card Replacement Offices and Passenger Service Centres costs $12, out of which $7 is stored value for use.

Apply for a replacement concession card via the following channels:

  1. Immediate replacement: visit any Concession Card Replacement Office or TransitLink Kiosk.
  2. Online replacement: click here or via the TL SimplyGo app.

If you lose your School Smartcard

Simply call 1800-CALL ONE (1800-2255663) which operates daily from 8am to 6pm (excluding public holidays) and provide your NRIC number or concession card number along with your contact number. If you are calling after operating hours, just leave a voice mail.

1. You can download the EZLink app to check balance & top up online

  1. Perform a quick EZLink balance check.
  2. Check the transaction history of each EZLink card.
  3. Disable a lost EZLink card.
  4. Enable EZLink auto top up i.e. EZ-Reload.
  5. [Only for NFC-enabled phones] Top up your EZLink card.

What do I do if I lost my student pass?

If you lose your Student’s Pass (STP) card or it has been damaged or defaced, you must apply for a replacement card in person within seven days of it becoming lost, damaged or defaced. You can also apply for a replacement card if you wish to change your photograph or update your details.

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Visit any TransitLink Ticket Office or NETS Customer Service Centre and present your card for refund. Refund amount will be credited into your bank account within 14 working days.

How does concession card work?

The Concession Opal card is for eligible tertiary or TAFE students, apprentices or trainees, job seekers or other approved Centrelink customers who are entitled to pay half price fares for travel on public transport in Sydney and the surrounding regions.

How much is bus concession for students?

Fare Structure

Bus Monthly Concession Passes (Unlimited bus rides)
Cardholders Price
Polytechnic Student $26.50
University Student $48.00
Hybrid Monthly Concession Passes (Unlimited bus and train rides)
Easy student life